Privacy Policy

1. Introduction

BRDG Studio LLC ("BRDG Studio," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.brdg.studio (the "Website") or engage with our services.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Contact Information: When you submit inquiries through our contact form, request information about our services, or communicate with us via email, we collect your name, email address, phone number, company name, and any other information you choose to provide in your message.
• Business Information: When you engage our services or enter into discussions about potential engagements, we may collect information about your business, including company details, project requirements, and related business information.
• Communication Records: We retain records of our communications with you, including emails, messages, and notes from meetings or calls.

2.2 Information Collected Automatically

When you access our Website, we automatically collect certain information about your device and usage, including:

• Device Information: Information about your device, including device type, operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: Server logs that record your IP address, access times, pages viewed, referring URL, and other standard web log information.
• Usage Data: Information about how you interact with our Website, including pages visited, time spent on pages, navigation paths, and actions taken.

3. Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and understand how you use the site.

3.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility.
• Analytics and Performance Cookies: We may use analytics services, including Google Analytics, to collect information about how visitors use our Website.
• Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

3.3 Third-Party Analytics

Our Website may use third-party analytics services, including Google Analytics. You can learn more about how Google uses data at www.google.com/policies/privacy/partners/.

3.4 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide our services, and fulfill our contractual obligations.
• Communication: To communicate with you about our services, respond to your requests, and send service-related announcements.
• Website Improvement: To analyze usage patterns, diagnose technical issues, and improve our Website's functionality and user experience.
• Security: To protect against unauthorized access, maintain data accuracy, and ensure the appropriate use of our Website and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Business Operations: To manage our business operations, including maintaining records and conducting internal analysis.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided your explicit consent for specific processing activities.
• Contract Performance: Where processing is necessary to perform our contractual obligations to you.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with our legal obligations.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as web hosting, analytics, email delivery, and customer support.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

6.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

7. International Data Transfers

BRDG Studio is based in Jordan and serves clients across the MENA/GCC region and internationally. Your information may be transferred to, stored, and processed in countries other than your country of residence, including Jordan, the United Arab Emirates, Saudi Arabia, and other jurisdictions where our service providers operate. When we transfer personal data internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For analytics and log data, we typically retain information for up to ninety (90) days, unless longer retention is required by law or for legitimate business purposes. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.

9. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Right of Access: You have the right to request information about the personal data we hold about you and obtain a copy of that data.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

11. Regional Privacy Rights

11.1 European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including the right to lodge a complaint with your local data protection supervisory authority.

11.2 United Arab Emirates

If you are located in the UAE, we process your personal data in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable regulations.

11.3 Kingdom of Saudi Arabia

If you are located in Saudi Arabia, we process your personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and its implementing regulations.

11.4 Jordan

As a company incorporated in Jordan, we comply with applicable Jordanian data protection requirements and respect your privacy rights under Jordanian law.

12. Children's Privacy

Our Website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

13. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a revised "Effective Date." For material changes that significantly affect how we process your personal data, we will provide notice through the Website or by other means as required by applicable law.

15. Governing Law and Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to its conflicts of law principles. Any dispute, controversy, or claim arising out of or relating to this Privacy Policy shall be finally settled by arbitration administered by the Dubai International Financial Centre - London Court of International Arbitration (DIFC-LCIA) Arbitration Centre in accordance with its Arbitration Rules. The arbitration shall be conducted by a sole arbitrator, with the seat in DIFC, Dubai, UAE, and in the English language.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For data protection inquiries or to exercise your privacy rights, please include "Privacy Request" in your email subject line to help us respond to your request promptly.